Studies

Morrisons

The Challenge
Morrisons, one of the UK’s largest supermarket chains with a history in retail dating back to the 1800s, was seeking an Incident and Risk Management solution for its entire network of 500+ sites with the primary aim of using trend data to keep customers and colleagues safe, along with reducing loss, shrinkage, and correcting security controls, as well as deploying Guarding resources more effectively and efficiently.

The Solution
Morrisons entered a collaborative partnership with Kings Secure Technologies’ (KST) cloud-based business solution, DYMENSiON in 2020.

The partnership was created to form Morrisons’ new data, trend and intelligence driven security and loss prevention platform; ‘MySecurity’ utilising the tools within the MySecurity Web (DYMENSiON’s cloud platform) and MySecurity App (DYMENSiON’s OneTouch App); with a slogan “see it, say it, report it’’.

The technology is twofold: security officers have the ‘MySecurity App’ which can be installed on a mobile device and on in-store podiums, providing bespoke incident recording workflow menus to choose from when matching the incident type, for example, theft: stop or recovery. Morrisons’ management team can access the ‘MySecurity Management Platform’ via desktop PCs & tablets to view the dashboards and incident data, and information can be reviewed on a regular basis.